2018 Quality Integrity Report

Before the speech

一、Report preparation specification

"Xingwei Valve Manufacturing Co., LTD. Quality integrity report" reviews xingwei valve manufacturing Co., Ltd. in quality management, product quality responsibility, quality integrity management and other aspects of the concept, system, measures and achieved results. The disclosure content of this report is explained as follows:

(I) Scope of report

Scope of organization: Xingwei Valve Manufacturing Co., LTD

Time frame of the report: January 2018 to December 2018

Release cycle: This report is an annual report

(2) An objective statement of the report contents

This report is compiled entirely based on the actual situation of the company's production and operation. The content is objective and fair, without false information, and it is published regularly to accept the supervision and guidance of the society.

二、Chairman's Speech

Respected government quality supervision departments, friends and colleagues from all walks of life: Xingwei Valve Manufacturing Co., Ltd. sincerely thanks the community of users from all walks of life for their love, support and cooperation! Our company has advanced production technology and equipment, established a strict quality control system and perfect after-sales service system, is committed to developing into the international synchronization and even the leading, with advanced manufacturing technology as the core of the valve manufacturer. In line with the mission of "cheng Xing service, to great quality"; The vision of "wind and waves, great sail, quality to enhance value, become the leader of longwan valve industry"; "Customer satisfaction first, develop and create" xin "manufacturing" core values. Continue to provide users with environmental protection, safety, high performance, reliable quality products. Since its inception, the company has received leaders at all levels and the social from all walks of life friend's care and help, get the value of all sales agents and suppliers support, at this point, I on behalf of the company all staff to the concern and support the development of our company leaders, friends from all walks of life, and all the new and old customers the most sincere gratitude!

三、Enterprise profile

    Xingwei valve Manufacturing Co., Ltd. is located in China valve city - Wenzhou binhai industrial zone, is a professional engaged in "Xingwei" brand stainless steel ball valve, carbon steel ball valve, wire button gate valve, globe valve, check valve, chip valve and flange valve series of products such as the design and manufacture, marketing services and trade as one of the valve enterprises. The company has passed the national special equipment manufacturing License (TS), THE European Union system CE certification.

    The company adopts advanced production management mode, products in strict accordance with ISO:9001-2008 quality standard production, established a perfect quality assurance system mechanism, the introduction of domestic and foreign advanced automatic valve testing equipment, It is capable of chemical composition analysis of materials, mechanical properties test, ultrasonic wave and Bramwell hardness test, ultrasonic thickness test, ultrasonic flaw detection, magnetic particle flaw detection, X-ray flaw detection, metal analysis, spectral analysis, valve life test and performance test of ultra-high pressure valve, etc. Provide a strong guarantee for product quality. The company's main products: one-piece, two-piece, three-piece, wide ball valve; Filter, check valve, globe valve, gate valve and other valve series; Products are GB, JB, API, ANSI, ISO, BS, DIN, JIS and other manufacturing standards and technology; The products are designed and manufactured under strict quality control, and the size of the structure is fully in line with the requirements of technology and drawing standards. The products can be exchanged according to specifications and models. Our products are widely used in petroleum, chemical industry, natural gas, light industry, electric power, pharmaceutical, dye, metallurgy, fiber, tanning, textile, food, military industry, construction engineering, refrigeration, water supply and other fields. And the majority of users have been recognized and praised.

    The company with its high quality products and good after-sales service, continuous innovation, efforts to forge ahead, advancing with The Times! We will adhere to the "internationalization, science and technology, industrialization, scale" development route, vigorously introduce advanced equipment, quality management and technical service personnel, to create a good valve brand.

Enterprise quality integrity report

一、Enterprise quality concept

The company's quality philosophy is "quality is the life of the enterprise, quality is the foundation of the brand". Quality is the foundation of the company. Strengthening quality consciousness and carrying out quality responsibility is the primary work of carrying out quality concept. The basic concepts of who is responsible for the production and who is responsible for the benefits should be widely publicized and implemented throughout the company. Especially operators and managers should take the initiative to establish quality awareness and take the initiative to assume quality responsibility.

二、Quality control

1 2.1  Quality management agency

The chairman of the company personally presided over the investigation, discussion and formulation of the business strategy with quality as the core. The company's vice president and quality Department are fully responsible for the company's product quality and safety work, organize and formulate the enterprise's quality development strategy, annual quality work plan and quality and safety guarantee measures; Establish and implement advanced quality management system and management methods; Organize and implement mass quality activities such as quality improvement and quality tackling; Assign appropriate personnel and define their responsibilities, authority and relationships to ensure that the quality management system is established and maintained, and promote continuous improvement.

2 2.2  Quality Management System 

Quality is the life of the enterprise, from the first day of valve manufacturing, the company's chairman, general manager to product quality as the first big thing to grasp. In the quality management work, forward-looking, to formulate the quality policy and quality objectives in accordance with the actual development of the enterprise. Strive to do not have the best, only better, to meticulous quality, professional casting quality, always pursue to win customer value satisfaction with better quality. The company has passed ISO9001 quality management system and many other certifications. The company's top leaders pay attention to customers, pay attention to product quality and system maintenance, improvement, staff quality awareness is generally high. The leaders of the company pay attention to the construction of infrastructure, and invest funds year by year to purchase production and testing equipment and renovate related facilities; At the same time, sufficient professional and technical personnel are recruited to enhance the guarantee capacity of scientific research and production, and the allocation of resources to meet the current production needs. In daily practical work, the system is constantly improved, updated and improved; Carefully organize and deploy the system of annual internal audit and management review work, through the annual internal audit, management review and external supervision and audit to implement continuous improvement of the system, to ensure the adequacy and effectiveness of our company's quality management system operation, a good guarantee of product quality.

三、Enterprise quality integrity

1 3.1  Quality integrity management

As an enterprise, the premise of sustainable and healthy development is law-abiding operation, honesty and trustworthiness. Xingwei products have a good reputation, stand the test of time, fully due to the integrity of our company. Over the years, the company has been in line with consumers, employees of a high sense of responsibility for production and management. From management to frontline employees, always insist on quality first, regard quality as enterprise life, from the design development, procurement, production process control, product testing and after-sales service are strictly in accordance with the requirements of national standards and related laws and regulations, implementation from design and development - procurement - production - after-sales, monitoring the whole process of tracking and management, In order to provide customers with products that meet their needs and expectations.

The company propagandizes the company's value of "customer satisfaction first, development and creation of" core "manufacturing" to all employees through education and training and issuing "employee handbook".

2 3.2  Quality culture construction

Quality culture is an important part of enterprise culture, which is the comprehensive embodiment of the purpose, concept and moral code of conduct pursued by the enterprise in quality aspect. The core competitiveness of modern enterprises is not products and services, but excellent corporate culture.

The company has formed a good atmosphere in which everyone cares about quality and everyone is responsible for creating brand. The company has also carried out a wide range of lively quality awareness activities, accelerating the change of the outdated quality concept of all employees, enhancing the sense of competition and responsibility of employees, firmly establish the spirit of love and dedication among employees, the pursuit of meeting customer requirements. Employees in their own posts, always warn themselves, product realization of the whole link design and development, procurement, production, inspection, after-sales service, every step of your operation and decision have a direct impact on the quality of the product, affect the market reputation of the product, so, strict quality, has become the conscious consciousness of employees. In the construction of quality culture, the company not only does a good job in the construction of information system, enhance its own technical strength, improve the core competitiveness, but also attaches great importance to the education and training of staff. According to the needs of employees in each position, the company shall formulate detailed employee training plans every year and organize their implementation. If the department submits training applications according to the needs, it will also try to arrange them. There are also various ways of training. External consulting agencies are hired to teach, so as to constantly update their knowledge and skills to keep up with the constantly changing society and market, and evaluate the training effect.

In addition to hiring or introducing some talents, the company pays more attention to discover and cultivate talents from the inside, and dares to discover and promote technical and management talents from the front-line employees, that is, according to the diploma, as well as the level, and pays attention to the combination of new and old, with the old

New, keep the team dynamic and continuity. Through years of cultivation and adjustment, the company's existing management and technology

Clear talent, key positions formed a good echelon, laid a sound quality management personnel foundation for development.

四、Fundamentals of enterprise quality

1 4.1  Enterprise product standard

In accordance with customer requirements, our company actively adopts national standards and foreign standards in the design and manufacturing process, such as international organization for Standardization (ISO), national standards (GB), industry standards, etc., which greatly improves the quality of products and promotes the development of the company's domestic and foreign markets. Since its establishment, the company has won more than 100 honors, and has been honored as "High-tech Enterprise", "High-tech Sme of Zhejiang Province with High growth", "Wenzhou Advanced Credit Management Enterprise", "AA class" abide by contract and credit "and other honors. And has independent intellectual property rights and patents 227. The company's product footprint covers many countries and regions around the world, widely praised.

2 4.2  Enterprise measurement level

Send the monitoring measuring equipment to the department with the qualification of verification or calibration according to the requirements of regulations, or compare with the measurement standard that can be traced to the international or national, organize the calibration by the company according to the specified time and procedure requirements. Clearly identify the calibration or verification status, and keep the calibration or verification records.

3 4.3  Accreditation status

The company has passed THE ISO 9001 quality management system, ISO 14001 environmental management system, OHSAS18001 occupational health and safety management system, etc., these certifications ensure the high quality of products, maintain a clean, pollution-free production environment, ensure the occupational health and safety of employees, in order to comprehensively improve product quality, Ensure the production and business activities standard.

4 4.4  Enterprise inspection level

The company strictly implements the metrology Law of the People's Republic of China and other documents and regulations, and has established the Control Procedure for Monitoring and Measuring Equipment. The Quality Department is fully responsible for the management of the company's measuring equipment, with full-time metrology personnel responsible for the management, equipment and regular checking of the company's in-use measuring equipment. At the same time, the company has strengthened the professional training of measurement management personnel, which provides a strong guarantee for the standardization of the company's measurement management.

The company's measuring instruments are equipped according to customer requirements, inspection standards, etc. CNC is equipped with three noon tai, fully automatic pneumatic simulation pressure test switch machine, four column hydraulic press, hook type shot blasting cleaning machine, etc. To improve technology

Innovation ability, quality control ability and enterprise management level laid a solid foundation.

4.5  Safety management of special equipment

At present, the company uses special equipment mainly: electric forklift, elevator and so on. According to the "Special Equipment Safety Law of the People's Republic of China", the management is strictly in accordance with the requirements of laws and regulations. The company has formulated the Equipment Management Measures, established the Special Equipment Management Ledger, formulated the special equipment use, calibration, operator qualification, maintenance and maintenance, emergency plan and other standards. According to the requirements, the company carries out regular maintenance, please have qualified professional institutions for annual inspection, and obtain the calibration report; Operators must undergo professional training, professional institutions issued by the certificate before the post.五、产品质量责任

1 5.1  Product quality commitment

Quality integrity commitment:

The company solemnly promises to the whole society, and self-discipline:

1, establish quality integrity education and reward and punishment system. Organize staff to learn quality integrity standards according to system requirements, improve quality integrity awareness, and make relevant records; Implement quality credit responsibility according to staff's job responsibilities, form quality credit performance evaluation and reward and punishment mechanism, and promote staff to actively participate in the construction of enterprise quality credit.

2. Establish quality integrity inspection system. Assign qualified or competent inspection personnel according to relevant regulations; Carry out strict inspection or verification of raw materials and outsourced parts, and keep relevant inspection or verification records according to regulations; Equipped with necessary factory inspection equipment, according to the standard requirements of the final product quality inspection, to ensure that unqualified products do not leave the factory, and according to the provisions of the product factory inspection records; Regularly check or standard the inspection and testing equipment in use to ensure that the inspection and testing equipment meets the requirements.

3. Establish after-sales service system. Provide product instructions to customers; Establish after-sales service network, help customers solve problems in the process of using products within the promised time, properly deal with customers' complaints and complaints about product quality, and strive to make customers satisfied; Conduct customer satisfaction survey to understand customer needs and continuously improve quality.

4. Establish an effective recall and traceability system. Timely recall of defective products; Timely and properly handle product quality accidents and hold responsible persons accountable.

5. Carry out quality integrity self-discipline activities in the form of indicating quality. Express or make public commitment to the raw materials and quality performance of the products that reflect the quality status of the products. If the quality problems of our products result in notification, return or destruction at home and abroad, our company will voluntarily accept the relevant treatment as required by the state and relevant treaties.

2 5.2 After-sale responsibility of products

The company has developed a set of strict and mature after-sales service system, when there is a hidden danger of quality, safety and other products, can effectively and quickly trace back, repair, replacement, recall, etc., to ensure that the relevant hidden danger products are recalled smoothly, accurately and effectively. The company solemnly promises that if the quality problems of the company's products are confirmed to be the company's responsibility after joint investigation by the company and relevant departments, the company will strictly follow the Product Quality Law and other relevant laws and regulations, and sincerely apologize to customers. The company has never had an actual recall due to product quality and safety incidents.

3 5.3 Corporate social responsibility

1 5.3.1 Security Management

In order to ensure the effective implementation of the company safety production input, the company set up production safety management committee, layering practice, is responsible for the management of safety production management system of job responsibility, sign the production safety responsibility pledges, organize safety training, equipped with fire safety equipment, all the company safety checks on a regular basis, contingency plans and implement safety "three simultaneity", etc.

At the same time, the company participates in the industrial injury social insurance according to law, pays the industrial injury insurance premium for the employees, and provides the employees with labor protection articles in line with the national standards or industrial standards. Conduct three-level safety education and special operation training for new employees. Industrial injury accident statistics report industrial injury accident should press "4 not pass" the principle undertakes processing. The company has established and improved the safe operation rules of the post, and trained the operators on the safe operation rules of the post.

Company spirit of "safety first, safeguarding health, reduce the risk of occupational health and safety management policy, fully rely on scientific management, adhere to safety first, prevention first, continue to improve the effectiveness of the management system, the maximum to eliminate all kinds of hazards and dangers, avoid and reduce the staff and all enter the workplace health and safety and the company's property damage, Strive to improve the management level of the company.

2 5.3.2 Environmental Protection

The company identifies applicable environmental laws and regulations in daily management, and strictly implements national, provincial and municipal environmental laws and regulations. The main pollutant is domestic sewage. The company enlists a third-party monitoring station to check the sewage, noise and unorganized discharge generated by the company every year. The test results are in line with relevant standards, and there is no excessive discharge phenomenon. The solid waste generated in the production process of the company is entrusted with qualified enterprises for recycling and disposal, and pollution-free environmental events occur. The company actively responds to the national call to save resources, promote clean production and reduce pollutant emissions. The company has passed ISO 14001 environmental management system certification.

六、Quality risk management 

(1) advance prevention and preparation before production

Forethought makes sense, unforethought makes waste. Before a product is officially put into production, a whole set of preparatory activities must be undertaken.

1. Order review. The company organizes review meetings for each order and contract to determine whether the company's production capacity can be reached, whether materials can be purchased, whether the price is reasonable, especially the quality, whether it can meet customer needs, and whether it can

No Test has been performed.

2. Prenatal meetings. Before the production of each order, the production management planning department and quality Department are organized to discuss the structure, style, specification, material performance and manufacturing process of the product, so as to determine whether the technology can be achieved, whether there are risks in production and whether quality problems can be controlled.

3. Pilot production. Before mass production, products are produced in small batches, to truly test the feasibility of theory from practice, and finally determine whether products can be launched in large batches, and timely find and solve quality problems.

(II) Strict control to minimize quality risks

We will carry out quality control, and adhere to the coordinated supervision of design and development, raw material procurement, production and inspection to minimize quality risks.

1. Design and development stage. The company always insists that the quality of products is designed. According to the "Design and Development Procedures", efforts to do a good job of product project approval, design review, design verification work. According to the design requirements, check the production of the sample, find the quality problems in practice, solve the quality difficulties, find out the quality problems.

2. Production process. High quality products are to rely on standard production to achieve. The company adheres to the production concept of "do things right the first time" and adheres to the principle of "three Nos" (no acceptance, no manufacture, no outflow). According to the technical documents of the technical department, the production line has formulated the operation instructions of each process, and each operator operates strictly according to the technical documents and operation instructions, and always adheres to the principles and methods of total quality management, and establishes the system of first inspection, self-inspection, sampling inspection and final inspection (full inspection) to ensure the quality assurance of the production process.

3. Quality inspection stage. Quality inspection is the ultimate guarantee of high quality products. The inspection links of incoming inspection - semi-finished product inspection - inspection - final inspection - shipment inspection were established, and each link was implemented according to the inspection standards.

(III) Actively respond to quality complaints in a timely manner

1. In order to ensure the continuous improvement of product quality, the company's quality and service level and customer satisfaction, the company has established the Customer Complaint and Complaint Handling Procedure according to the requirements of ISO9001 quality management system; The process is:

When sales personnel receive information that may be a product complaint, they should immediately review or evaluate the information. This information may be the only information about the incident and should be included in the complaint record; Submit to customer service engineers for analysis and processing. If the information does not constitute a product complaint, no further action is required; Record the details of the complaint; The complaint should be investigated to determine whether a nonconformity has occurred and whether the corrective/corrective action related to the complaint is appropriate.

2. The company each year on customer satisfaction questionnaire, investigation content includes product quality, delivery, service, etc., all aspects of the product by the customer requirements and expectations content evaluation, and then the data statistical analysis, to determine the next step of quality performance optimization direction and sales service quality improvement goals.

Report conclusion

Quality is the foundation of enterprise survival, the level of quality is to reflect the overall strength of the barometer, enterprises in the fierce competition in an invincible position, we must pay close attention to quality, and constantly improve the quality management level. Xingwei always adheres to the quality policy of "customer orientation, quality first, continuous improvement", takes innovation to promote technological progress as the premise, implements lean production, ensures high quality and efficiency as the key, establishes advanced testing system as the quality guarantee, thus establishes an efficient quality management system and sets up the quality concept of all staff. In the process of quality management, set up the new concept of quality, strictly controls the quality pass, to promote quality culture construction, completes the propaganda work quality, improve staff quality consciousness, adhere to the "don't accept bad product, don't make bad product, not out of bad product" principle, for the "made in zhejiang province" the leading domestic, international first-class target continuous efforts.

April 18, 2019